Refunds

Last updated 13 October 2026.

14 days, no questions

For new purchases, if Year Reset is not for you, ask for a full refund within 14 calendar days of payment. The guarantee starts when you are charged, not when you first visit the site. It takes one e-mail:

• Write to hello@yearreset.com with your order number (it is in the Polar receipt e-mail). No reason is required.
• We confirm within two working days and start the refund in Polar. Polar's purchase portal has no refund button of its own; refunds are started by us.

How it works

Polar Software, Inc., the merchant of record, returns the full amount to the original payment method. How fast it appears depends on your bank or card provider, usually 5–10 business days. After a refund the app no longer opens for that purchase. The refund does not delete your plan: the screen you see after signing in still offers a backup download of the copy on your device and lets you delete your account, or write to us and we delete it.

Earlier purchases

If your purchase was made under our previous 30-day guarantee, that guarantee still applies to your order. This change does not shorten a guarantee already offered to you.

After 14 days and your legal rights

You can still contact us if there is a problem; we review requests outside the voluntary guarantee case by case. This guarantee is additional to, and does not limit, any mandatory consumer rights, including applicable withdrawal rights and remedies for a product that is not as described or does not work. Polar may also issue refunds under its own terms and card-network rules.